Bullitt Services

Introducing Rugged Care, Rugged Care+ and Business Edition

Rugged Care and Rugged Care+

In a world where people expect to take their mobile devices wherever they go, warranty is not enough to give customers the protection and lifetime cover of their devices.

The Bullitt Service Programme delivers a range of additional repair services to cover all eventualities and to help your device withstand the rigours of everyday life.

That’s why we’re introducing our Rugged Care and Rugged Care+ premium service contracts, offering 3-year cover against accidental damage and general wear and tear.

Manufacturer's Warranty

  • Warranty backed rugged credentials

Business Edition

from € 26
  • Provides the benefit of a longer manufacturer's warranty'

Rugged Care

from € 36
Per year2
  • Priority customer support
  • Preventative health check and clean
  • Covers accidental damage*
  • Covers wear and tear*
3 years cover

Rugged Care+

from € 53
Per year2
  • Priority customer support
  • Preventative health check and clean
  • Covers accidental damage
  • Covers wear and tear
  • Fastest Repair Times*
3 years cover

Committed to Working Sustainably.

In April 2021 Bullitt removed the charger from the box of the Cat B40 and Cat S42H+ devices. By December 2021 this change had saved…

Saved 2000m2 of cardboard by using smaller boxes

Saved 6 tonnes of plastic by removing wall chargers from boxes

Saved 9.3 tonnes of cargo weight

Saved 53 tonnes in green house gas emissions* through reduced freight

Bullitt is committed to working sustainably. Measures already taken include:

  • We have been awarded a Silver EcoVadis medal and received a score greater than 89% of companies assessed in the mobile industry.
  • We are a launch partner in the Eco Rating initiative, backed by Europe’s leading MNOs. The Cat S42 H+ was among the first devices to be tested, achieving an Eco Rating of 78.
  • We are an Affiliate Member of the Responsible Business Alliance, and are working to its Responsible Minerals Initialive, implementing the code of conduct throughout our supply chain.
  • Bullitt now produces CSR reports aligned to the Global Reporting Initiative (GRI) requirements. The company will report on progress on an annual basis from 2022.

Business Edition

Bullitt Business Edition is for users who require a longer manufacturer’s warranty period. By purchasing a Business Edition device, the end user increases their standard manufacturer’s warranty period by one year.

Standard vs. Business Edition

The Standard Limited Warranty period is set out in the Appendix of the Limited Warranty Statement and is set at a duration of 1 or 2 years. When a Business Edition is purchased, it provides the benefit of a longer manufacturer’s limited warranty starting from the original end user purchase date.


The durations are country dependent. Please check the Appendix of the Limited Warranty Statement to confirm the length of warranty applicable in country.

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